Like many real estate firms, Taylor Johnson client RMK Management seized the opportunity over these last few months to re-think their business, specifically how they maintain their buildings. Due to enhanced safety precautions because of the COVID-19 pandemic and the shift in their residents’ work schedules – when everyone is working from home, it can make routine maintenance checks a bit more challenging – RMK came up with some creative protocols and best practice tips for this new era of property management. We reached out to Heartland Real Estate Business (HREB) with RMK’s ideas and secured a byline on how property management teams are, well, managing – from learning the art of the “smize” and shifting maintenance team work hours to offering some DIY options for routine in-unit maintenance. Read the full byline here.

At Halsted Flats, an RMK-managed property, residents have the opportunity to perform DIY in-unit maintenance with supplies and instructional videos provided by the management team.