After successfully navigating all phases of the pandemic – from shutdowns and quarantines to partial reopenings and everything in between – we knew Taylor Johnson client RMK Management Corp. was just the multifamily expert to put in touch with LoopNet for a piece on property management takeaways from 2020 and what to look for in a firm post-pandemic. We connected the outlet with Diana Pittro, executive vice president of RMK, which manages more than 6,600 apartments in the Midwest, who discussed how the firm kept on-site staff and residents happy and safe over the past year through creative virtual events, vendor partnerships and grab-and-go offerings such as self-care packages.

From publicly thanking its staff at The Residences at Addison & Clark to providing resident self-care packages at 73 E. Lake, RMK Management Corp. was committed to keeping everyone in the multifamily buildings it manages safe and happy during the pandemic.