Realtors and leasing agents alike were quick to pivot in the wake of the pandemic — shifting from in-person showings and open houses to online outreach and virtual tours. Yet real estate professionals cannot be alone in changing their approach; so, too, must prospective renters and buyers. Taylor Johnson clients have found that the most successful virtual tours are those where renters and buyers know what questions to ask to get the best sense of the building without that in-person experience. When we pitched the Chicago Tribune a story about how apartment and home hunters can best prepare for virtual tours, it resulted in a Sunday real estate cover feature. Read the full article for insights from TJ clients Spaces Real Estate and Porte , a two-tower, mixed-use community in the West Loop that’s being co-developed by Lendlease and The John Buck Company , in partnership with Intercontinental Real Estate Corporation.

Nicolette Rassano, account manager with Spaces Real Estate, spoke with the Chicago Tribune about questions prospects should ask on a virtual tour (photo by Jose M. Osorio, courtesy of Chicago Tribune) .