, where the overall patient experience is becoming as important as the care provided. Taylor Johnson clients KTGY Architecture + Planning and HSA PrimeCare have witnessed the changes firsthand as providers have moved more of their services — including some that once required a hospital stay — to lower-cost outpatient facilities that are more accessible to the patient. In recent interviews with REJournals.com, each firm discussed how the shift to a patient-centered model of care is impacting facility design and service.

The newly developed medical office suite at the Elgin Cadence Physician Group in Elgin, Ill., was designed by KTGY Architecture + Planning.