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Growing Title Insurance Firm Proper Title, LLC, Opens Naperville, Ill., Office

September 4, 2020

Proper Title, LLC, a full-service title insurance firm serving the commercial and residential real estate industry throughout the Chicagoland area, has announced the opening of a new office at 552 S. Washington St., Suite #120, in Naperville, Ill., to accommodate its fast-growing business. The firm now offers a total of 10 closing locations across Chicago and its suburbs.

“The timing is great due to the summer surge of home sales as the typically busy spring season was postponed due to the pandemic,” said Kathy Kwak, executive vice president of operations and counsel for Proper Title. Quickly after shelter-in-place orders began, the firm expanded closing options to include curbside and remote service to help prevent the spread of COVID-19.

“I’m so proud of our staff that got creative and persevered through the initial stages of this pandemic to develop safe solutions to serving our clients and making closings happen with the same high standards Proper Title is known for,” said Kwak. “To open a new office on top of all the other challenges is another incredible accomplishment. Since we expanded into the western suburbs two years ago, we have been capturing more and more market share of the area’s title business. This new Naperville office is a perfect complement to our existing offices in Oak Brook and St. Charles, and is convenient for so many of our real estate attorneys, brokers and lenders.”

The new 1,100-square-foot Naperville office offers three closing rooms and curbside capability to accommodate its steady stream of residential and commercial closings. As the state’s fourth-largest city, Naperville continues growing in population, and this new Proper Title office is expected to complete a high volume of closings, according to Kwak.

In July, Proper Title hired two industry veterans to serve clients in the Naperville office: Richard (Dick) Bales as a senior underwriting consultant and counsel, and Kim Behrens as an escrow officer. Both new hires came to Proper Title after long tenures at Chicago Title Insurance Company, including 31 years for Bales and 20 years for Behrens. In addition to his previous role as assistant regional counsel, Bales traveled the state as a guest lecturer on all aspects of title insurance and has written numerous articles for the Chicago Bar Association, the DuPage County Bar Association and the Illinois State Bar Association. Behrens most recently was an escrow closer in Chicago Title’s Aurora/Yorkville office.

Launched in 2013, Proper Title was recognized in 2019 and 2020 as one of Chicago’s “Best Places to Work,” an annual ranking of 100 companies compiled by Crain’s Chicago Business, and was a 2019 recipient of the “Excellence in Action” award from Fidelity National Title Group, Inc. for the fifth year in a row.

“At the start of this year we celebrated the opening our Park Ridge office, which came shortly after the expansion of our Loop office and the addition of our St. Charles office in 2019,” said Kwak. “Our valued customer relationships, excellent service and growing team of professionals are what keep our firm on the steady path of growth.”

In addition to its new office in Naperville, Proper Title also has closing offices in the Chicago suburbs of Palatine, Northbrook, Libertyville, Park Ridge, Oak Brook and St. Charles, as well as closing locations in Chicago’s Loop, Bucktown and Irving Park neighborhoods. The title company also offers remote closings to attorney clients.

About Proper Title, LLC:

Palatine, Ill.-based Proper Title, LLC, is a full-service title insurance agency serving the residential and commercial real estate industries. Since its founding in 2013, Proper Title has substantially grown its transaction volume in just a few years with its commitment to servicing the needs of its clients and is currently the second-largest title insurance agency in Illinois. The firm has earned the “Rising Star / Excellence in Action” award by Fidelity Investments for the past five years in a row. With 10 closing locations in Cook, Lake, DuPage and Kane, Kendall counties, Proper Title is able to deliver an exceptional title experience throughout the Chicago area and the Midwest. For more information, visit

Proper Title, LLC, has opened a new office at 552 S. Washington St., Suite #120, in Naperville, Ill.


Dick Bales, senior underwriting consultant and counsel, is co-leader of Proper Title’s new Naperville location.


Kim Behrens, escrow officer, is co-leader of Proper Title’s new Naperville location.